Cancellation & Refund Policy

At FREEDOM WITH AI TECHNOLOGIES PRIVATE LIMITED, we prioritize delivering high-quality educational experiences. To uphold the value of our course offerings and ensure a committed learning environment, we have established a stringent refund and cancellation policy.

Cancellation Policy:

Time Frame for Cancellation: Course enrollments can only be canceled within 24 hours of purchase. This limited period reflects our commitment to starting our learners on their educational journey promptly.

Cancellation Requests: To cancel your enrollment, you must submit a detailed request to our customer service team, including your order information and a compelling reason for cancellation. Our team will review your request, which may take up to 48-72 Business hours.

Right to Decline: We reserve the right to refuse cancellation requests that do not meet our criteria or are deemed to exploit our services. Our decision in such matters will be final and binding.

To submit a refund request or raise any issues regarding refunds, it is mandatory to send an email to our dedicated support team at [email protected]. Your email must include all relevant information as outlined in our refund policy, and it must be sent within 24 hours of enrolling in the course.

Email is the only recognized method for submitting refund requests. This ensures that your query is documented, tracked, and addressed efficiently by our dedicated team.

Please note that refund requests or related queries sent via WhatsApp will not be considered official or valid. To maintain the integrity and clarity of our process, it is essential that all communications adhere to the designated channel.

Refund Policy:

Eligibility for Refund: Refunds will be considered only for cancellations made within the 24-hour window post-purchase. Cancellations beyond this period will not be eligible for a refund, except under extraordinary circumstances at our discretion.

Quality Concerns: Claims regarding unsatisfactory course quality must be substantiated with detailed feedback and evidence within 24 hours of course access. We reserve the right to investigate these claims thoroughly before deciding on any refund, which may be partial or full, at our discretion.

Defective Content: Issues with defective or incomplete course content must be reported immediately within 24 hours of access. Our team will attempt to rectify the issue. If resolution is not possible, we may offer a refund, which remains at our sole discretion.

Refund Processing: Approved refunds will be processed within 5-7 business days to the original payment method. The processing time may vary depending on your bank or payment service.

Additional Terms:

Our policies are subject to modifications without prior notice. We encourage our customers to review these terms regularly.

For any inquiries or concerns regarding our policies, please reach out to our customer service team.

We at FREEDOM WITH AI TECHNOLOGIES PRIVATE LIMITED are dedicated to maintaining the highest standards of education and integrity in our offerings. We appreciate your cooperation in adhering to these policies to ensure a fair and dedicated learning environment for all our customers.